With our Managed Services achieve maximum efficiency
Managed services to support your IT operations, ranging from classic administrative activities to complex SLA-based contracts for operational support with on-call service (5x9 and 7x24). The exact scope of services follows best practices and is optimally adapted to your individual requirements.
Your IT in the hands of experts
There are many reasons for placing IT operations in the hands of experts. IT operations take up a large part of the IT budget, tie up numerous resources with a simultaneous shortage of skilled workers and thus shift the focus from the core business to administrative tasks.
Service Desk
(First fix rate)
Hotline
Operation and migration of systems
Backup & Restore
Transition management
Clever orchestration -
According to established
Standards & Best Practices
Whether on-premise or in the cloud: we see ourselves as an integrator and orchestrator, far beyond pure hosting. We arrange your entire IT world - from laying the cabling to complex routines on exotic systems - and operate it in the form agreed with you. Cooperation with high-performance partners enables us to rely on mature and future-proof technologies that meet every requirement.
We use existing private, public and hybrid cloud systems and manage them for our customers in accordance with ITIL-compliant processes. For this purpose, we offer SYSBACK's own ITIL-based tool suite, from which various services can be extracted and used. The advantage for your company is that at the end of the day, we no longer talk to you about manufacturers and features, but about holistic services and SLAs that you can obtain from us from a single source.