Maximum efficiency through AI-based IT service management
SMAWORX is an innovative SaaS platform based on the power of artificial intelligence and machine learning. Thanks to its fast cloud-based deployment, it makes a significant contribution to shortening runtimes, reducing costs and significantly minimizing workload.
Our versatile platform enables employees to reach their full potential, effectively supports governance measures, and enables accurate reporting.
In the world of enterprise and IT service management, SMAWORX offers a wide range of add-ons as well as a dedicated workshop aimed at optimizing and expanding your IT service management strategy.
Your partner for service management
SMAWORX combines IT Service Management, IT Asset Management and Enterprise Service Management into one comprehensive solution that is continuously improved through the use of machine learning and analytics. As a result, we enable AI-driven automation of processes, ensuring higher productivity and faster problem resolution right from the start.
SMAWORX gives you the freedom to use technology according to your individual requirements to realize your business goals. Through this flexibility, we promote cost transparency and support you in improved resource planning, which avoids unnecessary IT expenditure on non-essential functions.
In addition, we ensure the highest security standards and offer personal support to guarantee you maximum flexibility.
Our solutions are not only available across departments, but can also be used company-wide and can even be used in extended ecosystems if desired. SMAWORX thus creates an intelligent and efficient basis for your IT service and enterprise management.Â
Optimal solutions with our SMAWORX add-ons
SMAWORX offers an impressive suite of add-ons that help companies increase efficiency and optimize their operations. These enhancements integrate seamlessly with Enterprise Service Management, unlocking significant automation potential and leading to faster, improved services. They also enable precise notification when problems arise, resulting in faster troubleshooting and damage prevention, as well as automated alerting.
​
They also ensure comprehensive monitoring and notification when problems arise, minimizing damage. In addition, they offer modern approaches to agile project management and workflow optimization as well as tools for the automated increase of corporate efficiency by identifying potential for improvement. SMAWORX's mobile app allows users and agents to access tasks and requests from anywhere.Â
​
These SMAWORX add-ons create intelligent added value by analyzing data and identifying processes with automation potential. This leads to resource conservation, increased productivity and cost savings, while at the same time ensuring a high level of transparency.
The way forward with our SMARWORX Advisor Workshop
In today's world, manually transferring data and numbers between different tools is not only time-consuming, but also error-prone and costly. Learn how you can overcome these challenges by exploring the exciting world of automation and becoming a part of the solutions of the future!
Our SMARWORX Advisor Workshop accompanies you in four steps in the development and planning of your automation projects. We analyze your current status, organizational structures, optimization potential, and business and use cases to create a customized automation roadmap for your company. Let's walk the path to efficiency together and shape the future.
